Website Terms and Conditions of Use Relating to www.revoir.co.za
These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Johan Kamps Promotions cc (“Provider”) website located at the domain name www.revoir.co.za (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.
Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.
Third Party Content
This Web site provides content, hyperlinks and references to web sites of third-parties, including, but not limited hyperlinks of www.revoir.co.za partners, sponsors, advertisers and others not controlled by www.revoir.co.za. www.revoir.co.za neither endorses nor is responsible for the availability, accuracy, currency or reliability of any information, statement, opinion or advice contained in such a third party’s Web site or material. It is the responsibility of every user to evaluate the accuracy, currency, completeness or usefulness of any information, statement, opinion or advice or other content available through any third party Web site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, statement, opinion, advice or other content. Any concerns regarding such third-party content should be directed to the third-party. Under no circumstances will www.revoir.co.za be liable for any loss or damage caused by reliance on information obtained through a third party Web site. Nothing on the Web site shall be deemed to be a recommendation of any third-party or to constitute any representation as to a third-party’s qualifications, services, products, offerings, information or any other content.
E-Commerce & Privacy
The Website www.revoir.co.za sells curated interior decor online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.
Refund and Returns Policy
Our refund and return policy is only valid in South Africa. Please note that items that you have altered or changed in any way will not be considered for exchange or return.
7 day Cooling-Off Refund/Exchange Policy (excludes Custom Made Products):
Section 44 of the Electronic Communications and Transactions Act may apply to your Online transaction. You may be entitled to cancel an online order if it has not yet been dispatched. You may be entitled to return item/s once they have been delivered, providing the item/s are in the original packaging, unused and in their original condition. A collection fee may apply.
The following procedure must be followed to ensure your return is dealt with timeously:
Please advise us in writing within 7 (seven) days of receipt of items should you wish to return a product, by emailing infi@revoir.co.za.
Depending on the area, the client may be responsible for the transport of the return.
Items must be packaged in all of their original packaging. If items are not packaged in their original packaging, we will not be able to accept the return. The reason we request the original packaging is to ensure the item arrives back at our address in a saleable condition. You may be liable for any damages that occur in transit should an item not be correctly packaged. Please contact us should you need further assistance in this regard.
Once the item/s are received back at the supplied address, and assessed for resale your order refund or exchange will be processed. If a refund is processed, the amount refunded will depend on the fees that apply.
Should you wish to exchange, the new item will be sent out to you within a reasonable amount of time.
Should you wish to have a refund, this will be processed accordingly. A refund can take up to 14 working days to be processed. You will be refunded in full for the returned items, less any collection fees that may apply.
Certain goods are not eligible for returns. If you are unsure, please contact us prior to placing your Online order. Any goods that have been modified in any way for your personal use will not be eligible for a return of any kind.
14-day Refund or Exchange Policy for Manufacturer Defects, Incorrect Items Received, Damaged Goods:
Whilst we take pride in supplying goods of a exceptional quality and do not anticipate any manufacturer defects in our products, we encourage you to check your order. Most of our products are made to be “Perfectly Imperfect” so flaws are intentional, many are also unique so each item differs slightly from the website photographs.
If any non-intentional defects or concerns are noted during the checking process, please email us at info@revoir.co.za with photos within 14 days of receipt of your order.
Items must be packaged in their original packaging wherever possible. It is imperative that an item is correctly packaged for return to avoid any damage in transit.
We will process your query once they have received your email and photographs.
Once the item/s are received back at the address supplied, we will examine them.
Please note that normal wear and tear, damage arising from inadequate care, or damage arising from negligence in return transit or in your use will not be considered for examination. If this is the case, we will return the item to you and will not offer you an exchange nor refund.
Should the item be deemed Faulty, we will contact you to offer you an exchange. Should you prefer a refund kindly advise us at this time, with a reason as to why you do not wish to have an exchange.
Should the incorrect item have been delivered, please email us at info@revoir.co.za with photos within 14 days of receipt of your order. We will rectify this with the correct item as quickly as we can.
Any faults, flaws, damages or incorrect items received must be reported within our normal returns window of 14 days. Thereafter we will not be able to rectify or replace any items.
Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to info@revoir.co.za.
Updating of these Terms and Conditions
Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Copyright and Intellectual Property Rights
Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.
Limitation of Liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
Privacy: Casual Surfing
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.
Choice of Law
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
Need help?
Please contact us on info@revoir.co.za for questions.